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About my banned account

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  • About my banned account

    Hi, PG

    My name is ScorpionXPJxx5.
    On May 5, I was banned while breeding emerald. It seems the known glitch often hear in this forum.
    I reported PG many times but answer was always "It seems you have been banned for cheating or exploiting (playing the game in a way thatwas not intended by the developers)." until I wrote in this forum.
    On Aug 2, I wrote here, so @PGJared reinvestigated and then they said according to reinvestigation my account would be available.
    Now my account became accessible, but Lv is still 1 and no medal no tower.
    Japanese PG Yoshiaki said my state would be completely fixed by Aug 19, but it wasn't.
    Next time PG said it would be fixed by Aug Sep 10 (Yesterday), but it wasn't.
    I think communication between the development section and the support section didn't work well, so I'm writing here again!!

    Please tell me when my account will be fixed.
    Already over 4 months have passed ....
    Last edited by ScorpionXP; 1 week ago.