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Repeated auto response unrelated to my issue

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  • Repeated auto response unrelated to my issue

    I have an issue completely unrelated to the event, and for a while an actual support person was interacting with me. A couple days ago, mid 'conversation', I stopped receiving responses from the person helping me, and have since just be getting the long auto response - and that is completely unrelated to the issue I was actually being helped with.

    I have sent a couple issues over the last several months, and it seems the vast majority of responses I've gotten have been the auto response and have very very rarely actually felt like I've gotten any real support or customer service at all.

    In game name: ItWasntJoe

    Thanks for checking into this.

  • #2
    I am getting that too Joe. They keep giving me the garbage auto response about the event and I keep responding about my issue.

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    • #3
      Have same auto response for last 3 weeks. Rune section is glitched.

      Pg are more concerned about making money lately oppose to helping rest of players #seemslegit
      Commend my persistence ^.^

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      • #4
        Someone contacted me through support this morning, and resolved my issue. Thanks for your help!

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