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ANDROID can not open chests

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  • ANDROID can not open chests

    2 devices, game updated, load Armory, the background loads fine BUT gets stuck at 100% with the spinning circle going around the 100%.

    Can not open bronze chests, can not buy Gold chests.
    Can not change tabs
    The exit x in the upper right never loads
    Can only hit the device back button to exit the event

    At least i don't have to worry about over spending.

  • #2
    This issue only happens when entering the event section by pushing the chest on the island. I can enter the event by pushing the arch (to go to the attack screen) and then switch tabs to the armory and the issue does not occur.

    Opps, after 2 minutes in the armory, the issue reoccurs. Spinner, no response.
    Last edited by Marvin Lamb; 08-30-2017, 06:03 PM.

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    • #3
      Same issue I have what I did to get around it was
      Hit armory it will load to 100% but will not let you tap any tab at top wait til someone is being attacked or invite to battle hit the X to cancel it will bring you back to armory should allow you to select tab

      Comment


      • #4
        Same problem here on both my Android systems. Some teammates are having same problem.

        Comment


        • #5
          Same problem on my android device. Restarted device no change. DrWombat. Running latest android updste for my device

          Comment


          • ProfWombat
            ProfWombat commented
            Editing a comment
            Is see PG no support are living up to their reputation & have responded to our complaint. Oh sorry I forgot we are just Android users.

        • #6
          I let the game sit on armory page spinning for 30 minutes. It was still stuck when i got back.

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          • #7
            Exactly the same here on my android. iOS is fine... SURPRISE!!!! Oh game update. Lol

            Comment


            • #8
              Lol looks like no event for android players

              Comment


              • Marvin Lamb
                Marvin Lamb commented
                Editing a comment
                I wonder if i should consider that a good thing or a bad thing?

              • Sparky
                Sparky commented
                Editing a comment
                As Marvin pointed out above, enter the event center by clicking on one of the other sections of the event "island". I can't get in if I click the chest but the tall tower, dude in the chair and the "Texas Longhorns" bring me right to corresponding the season tab, prizes / ranks, and battle sections. Once in I can get to the armory and claim chests.

              • ProfWombat
                ProfWombat commented
                Editing a comment
                Whe i go to the island it automatically goes to chests as this where it got stuck the first time. Nothing ive tried seems to fix it. Including shutdown restart. Havd not re-instslled the app & should not have to.

            • #9
              Same issue for me

              Comment


              • #10
                Same issue, not surprised they broke Androids again...

                Comment


                • #11
                  It's been reported, so they know about it, but to be clear about the workaround...
                  Tapping one of the tower nodes to go to a non-armory area = good
                  [ITIL isn't my IGN]
                  XP Calculator, Days to Level, XP Lookup, Evo Stone Level Lookup

                  Comment


                  • GangsterRK
                    GangsterRK commented
                    Editing a comment
                    So clean, clear, logical and beautiful.
                    Just like being in your presence, ITIL. S2

                  • Sparky
                    Sparky commented
                    Editing a comment
                    I guess I need illustrations on my post above in order for people to understand. Lol. Thanks Itil

                  • ProfWombat
                    ProfWombat commented
                    Editing a comment
                    It is still an indicator of PG developers lack of pre release testing and their contempt for the android players.
                    I asked that all my hard earned resources be transferred to my IOS account as fair compensation for their ongoing incompetence. They refused of course & said it was not possible.
                    I'm sure a 15 year old could do it in a few minutes.
                    Keep complaining people we may get some results or fair compensation eventually.
                    I log every complaint with the game on both operating systems and get the same level of contempt from them. Their L1 supporter are scripted & cant think for themselves
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